TERMS OF SERVICE

Last Updated: 02/26/2026

Welcome to 12 Chords LLC (12chords.com). By accessing or using our services, you agree to the following Terms of Service.

1. Services Provided

12 Chords LLC provides digital solutions including but not limited to:

  • Website design and hosting

  • AI automation systems (chat, SMS, email workflows)

  • Lead generation and booking systems

  • Business automation integrations (Make.com, OpenAI, CRM tools)

We reserve the right to modify or discontinue any service at any time.

2. User Responsibilities

By using our services, you agree:

  • To provide accurate and complete information

  • Not to use our services for illegal, fraudulent, or abusive purposes

  • Not to attempt to reverse engineer or misuse our systems

3. Payments & Billing

  • Services are billed monthly unless otherwise agreed

  • Setup fees are non-refundable once work has begun

  • Failure to pay may result in suspension or termination of services

  • Prices are subject to change with notice

4. No Guarantees

While we aim to improve your business performance, we do not guarantee specific results, including:

  • Revenue increases

  • Lead volume

  • Conversion rates

Results depend on multiple factors outside our control.

5. Intellectual Property

  • All custom designs, systems, and content created by 12 Chords LLC remain our property until full payment is received

  • You may not resell or redistribute our systems without written permission

6. Third-Party Services

We integrate with third-party platforms (e.g., Make.com, OpenAI, Twilio, Google, CRMs).
We are not responsible for outages, errors, or changes from these providers.

7. Limitation of Liability

12 Chords LLC is not liable for:

  • Loss of revenue, profits, or business opportunities

  • System downtime or automation errors

  • Data loss caused by third-party platforms

Use of our services is at your own risk.

8. Termination

We reserve the right to suspend or terminate services if:

  • Terms are violated

  • Payments are not made

  • Services are abused

9. Changes to Terms

We may update these Terms at any time. Continued use of our services means you accept the updated Terms.

10. Contact Information

For questions, contact:
Email: ctatum@12chords.com
Website: 12chords.com

Scroll to Top